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How can I place an order for notary stamps, notary supplies or address stamps?
We’ve made the ordering process for address stamps convenient for you by offering four options: Order address stamps online, Call in your order to 1-800-721-2663. Fax your order to 1-800-721-2664. Mail your order and payment to: American Association of Notaries, Inc. 7438 Park Place Blvd. Houston, Texas 77087
What shipping method do you use?
American Association of Notaries, Inc. uses two shipping carriers, USPS and UPS to make sure your items are delivered to you on time. For free shipping we will use the most appropriate shipping method, depending on the weight and shipping destination of your order. Call our customer service department if you like to upgrade your free shipping to other shipping options.
How long does it take to get my ?
Most orders received by 12.00 noon CST (except for weekends and holidays)will be shipped the next business day. Allow 2 to 5 regular business days for delivery. By purchasing from us, you agree not to hold us liable for lost orders or delays in delivery due to unforeseen circumstances. American Association of Notaries, Inc. will provide replacements for all undelivered orders promptly.
How can I cancel or make changes to my order?
To cancel or make changes to an order, call us as soon as possible at 1-800-721-2663 with the order number. ALL canceled orders must be returned at the customer’s expense. Shipping charges will be deducted from any refund for a canceled order.
How can I get a refund?
If you receive a product that is damaged or not made to your specifications, simply return it for a replacement with no additional shipping charges. If you are unhappy with a product, you may return the undamaged, unused product within 30 days and receive a full refund for the product. Shipping charges are NOT refundable, unless we are at fault. For a refund, please call our Customer Service Department at 1-800-721-2663, or email us at sales@usnotaries.com.
What should I do if I encounter a problem while placing an order online, or if I can’t access the check out page?
Exit the program, close all other programs, and restart your computer. Disable any pop-up blockers and privacy control features on your antivirus security program. Try to place your order again. If this doesn’t solve the problem, email us at sales@usnotaries.com, or call our customer service experts at 1-800-721-2663 between 9:00 a.m. and 5:00 p.m. CST.
Is paying by credit card online safe?
Yes, absolutely. We are firmly committed to preserving your privacy and security. Our system utilizes state-of-the-art encryption technologies, protecting data you submit and preventing access to your information. Furthermore, our company does not share your information with any service or product providers, and you will find no pop-ups or advertising on our site. Read our complete privacy statement.
Do you accept purchase orders?
Our prices are very competitive. At the time being we do not accept purchase orders.
What if you do not have the product that I want to order?
We customize certain products and may be able to accommodate your request. Please call our Customer Service Department at 1-800-721-2663 for special orders.
What is the quality of your products?
We produce only top-quality supplies. We manufacture all our stamps and seals and we stand behind them. Our products come with a lifetime replacement guarantee for your complete satisfaction.